You have to train them differently. You can't shout at them and insist on everything you want to have right now, you have to work with love and food. Reward them with something good if they have done something good and don't shoud or hit them if they didn't.
like every whelp, she had much too big ears for her head, so they were to heavy
If you compare it with current photos of her (i have a few ones in my gallery) you can also see, that the brown boarder around her eyes is gone now.